To ensure independent travellers can book self catering holiday rentals and Bed and Breakfasts in confidence, all property owners advertising on this site have agreed to adhere to the Travel Eden Holidaymaker Charter below.
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Accurate Property Listings |
| All property owners advertising with Travel Eden are required to do their utmost to ensure that the advertisement clearly and accurately describes the property and all of its features. | |
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User Reviews |
| Travel Eden welcomes genuine feedback and online reviews of holiday properties in order to help property owners maintain and improve on the highest standards of holiday accommodation. | |
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Payments for Holiday Accommodation Bookings |
| In order to avoid fraudulent transactions, property owners are not permitted to request part or full payment for the rental of the holiday property from holidaymakers using instant -cash wire transfer service such as Western Union or MoneyGram. | |
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Maintaining Standards |
| Travel Eden communicates on a frequent basis with property owners and encourages continuous updating of property details. | |
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Holiday Supplier Failure Insurance |
| The collapse of holiday companies in 2008 has led to widespread concern among many independent travellers regarding whether they are covered if a company becomes bankrupt. Look no further, as Supplier Failure Cover is now available. This is an insurance policy which protects you if the supplier of any component of your holiday cancels or delays your trip or goes into liquidation. Most general travel insurance policies on the market today do not cover individual holiday components. If you’re still worried about safety online, view our guide to staying safe on holiday. |